General maritime law negligence occurs when a vessel owner or operator fails to use reasonable care, causing passenger injury or death. Unlike maritime workers protected by the Jones Act, passengers must prove the operator knew or should have known of a dangerous condition and failed to correct or warn about it.
General maritime law negligence occurs when a vessel operator fails to exercise reasonable care under the circumstances, resulting in passenger injury or death on navigable waters.
Unlike naval workers, who have special protections under federal laws like the Jones Act, passengers must prove that the vessel operator knew or should have known of a dangerous condition and failed to address it properly. This legal framework applies to cruise ships, ferries, tour boats, and other passenger vessels operating in U.S. waters or involving U.S. ports.
When you’re injured as a passenger on any maritime vessel, you face unique legal challenges that differ significantly from land-based personal injury claims. Your rights are governed by federal maritime law rather than state personal injury statutes, and your cruise ticket or passage contract likely contains provisions that limit where and when you can file a lawsuit.
Understanding these maritime negligence principles is essential for protecting your rights and securing fair compensation after an injury at sea.

What Should Passengers Know About Maritime Negligence?
General maritime law is the federal body of law that governs incidents on navigable waters. This means any waterway used for commerce between states or countries, including oceans, seas, and major rivers, when maritime law applies.
When you’re injured as a passenger on a vessel, you must prove negligence to recover damages. Negligence is the failure to use reasonable care that results in harm to another person.
Unlike maritime workers who have special protections under laws like the Jones Act, passengers rely on proving the vessel operator failed in their duty of care. This applies whether you’re on a cruise ship leaving Long Beach, a ferry crossing San Francisco Bay, or a dinner cruise on the Hudson River.
Private recreational boating accidents typically fall under different state laws, not maritime passenger negligence rules.
What Is the Duty of Care Owed to Passengers?
Vessel operators owe passengers a duty of “reasonable care under the circumstances.” This means they must act as a careful, prudent operator would to prevent foreseeable harm. The duty cannot be waived or reduced by language in your ticket contract.
This obligation covers every aspect of your experience aboard the vessel. The operator must actively identify potential hazards and take steps to eliminate or warn about them.
Specific duties include:
Safe conditions:
Maintain walkways, stairs, and decks free from hazards.
Adequate lighting:
Provide proper illumination in all passenger areas.
Warning systems:
Alert passengers to known dangerous conditions.
Crew training:
Ensure all staff are aware of proper safety procedures.
Regular maintenance:
Keep the vessel and equipment in safe working order.
Security measures:
Protect passengers from foreseeable criminal acts.
The key is whether the operator knew, or should have known, of a dangerous condition and failed to address it properly.
What Counts as Cruise Line Negligence?
Cruise line negligence occurs when the operator knew or should have known about a dangerous condition but failed to fix it or warn passengers adequately. These failures typically fall into three main categories.
Physical Hazards
Physical hazards that cause common maritime injuries create liability when operators ignore wet decks without warning signs or non-slip surfaces. Negligence also arises from ignoring broken handrails or loose carpeting in walkways, poor lighting in stairwells or passenger corridors, and unmarked changes in floor elevation between areas.
Operational Failures
Operational failures include inadequate crowd control during emergencies or boarding procedures. Delayed or improper medical care provided by ship staff also constitutes negligence. Further failures include failing to follow established safety protocols and providing insufficient security, which can lead to passenger assaults.
Maintenance Negligence
Maintenance negligence involves ignoring repair requests or known mechanical problems with the vessel. It also includes deferring maintenance on critical safety equipment, such as lifeboats, and allowing malfunctioning doors, elevators, or escalators to continue operating.
The cruise line’s knowledge of the problem is crucial. If they created the condition, knew about it, or should have discovered it through reasonable inspection, they may be liable for resulting injuries.
Who Is Liable for a Passenger Injury?
Multiple parties may share responsibility for your injury, and identifying all liable parties ensures you can recover full compensation. Maritime law allows you to pursue claims against anyone whose negligence contributed to your harm.
Cruise Line or Vessel Owner
The vessel owner is primarily responsible for passenger safety. This is usually the cruise line itself, but ownership structures can be complex. Some ships are owned by one company but operated by another under a charter agreement.
Both the owner and operator can be held liable if their negligence caused your injury. The key is determining who had control over the condition that led to your accident.
Medical Staff and Vicarious Liability
Cruise lines are often liable for medical malpractice by their shipboard doctors and nurses. This occurs through vicarious liability, which makes employers responsible for their employees’ negligent acts. Even when medical staff are classified as independent contractors, courts frequently find cruise lines liable if they created the appearance that the medical staff worked for the cruise line.
Shore Excursion Operators
You may have claims against the cruise line for injuries during third-party shore excursions under the laws governing cruise ships. This happens when the cruise line heavily markets the tour or makes it appear that the operator works for them. Courts call this “ostensible agency,” and it can make the cruise line liable for the tour operator’s negligence.
Product Manufacturers
If the equipment that injured you was defective, you can sue the manufacturer and the vessel operator separately. This includes broken railings, broken automatic doors, or damaged safety equipment. You don’t have to prove negligence in a product liability case; you just have to show that the product was faulty and hurt you.
In Rem Claims Against the Ship
Maritime law sometimes allows you to sue the vessel itself, called an “in rem” claim. This forces the ship’s owner to appear in court and can be helpful when ownership is unclear or involves foreign corporations.
Where Do You File a Passenger Claim?
Federal courts have original jurisdiction over maritime claims, meaning they’re the default venue for passenger injury lawsuits. However, the “saving to suitors” clause sometimes allows suitors to file in state court for certain types of claims.
Your cruise ticket contract is the most critical factor in determining where you must file. These contracts typically contain forum-selection clauses requiring you to sue in a specific federal court, often far from where you live.
| Filing Option | Advantages | Disadvantages |
| Federal Court (Admiralty) | Judges have maritime law expertise | No jury trial in admiralty cases |
| Federal Court (Diversity) | Jury trial available | Must prove damages exceed $75,000 |
| State Court | Local venue, jury trial | Ticket may prohibit, less maritime experience |
For cruises departing from West Coast ports like Long Beach or Los Angeles, you may be required to sue for maritime injury in California courts or file in Florida or Washington state courts, depending on your ticket’s terms.
Do Ticket Contracts Limit Your Rights?
Your cruise ticket is a legally binding contract that contains numerous provisions intended to limit your rights as a passenger. While federal law voids some clauses, courts enforce others, creating potential traps for unwary passengers.
Forum Selection Clauses
These clauses dictate the specific city and court where you must file any lawsuit. Cruise lines use them for convenience and cost savings. Courts generally enforce these clauses if they were communicated to passengers in a reasonable manner, typically through the ticket or booking process.
Notice and Suit Deadlines
Most cruise tickets dramatically shorten the time you have to take legal action. They commonly require written notice within 6 months and the filing of suit within 1 year of the incident. These deadlines are much shorter than typical personal injury statutes of limitations, which are usually two to three years.
Disclaimers of Liability
Federal law explicitly prohibits cruise lines from limiting their liability for negligence causing passenger injury or death. Any ticket clause attempting to do this violates 46 U.S.C. § 30509 and is unenforceable. However, cruise lines still include these clauses, hoping passengers won’t know their rights.
Arbitration Clauses
Some tickets require private arbitration instead of court litigation. These clauses can significantly limit your ability to pursue justice publicly and may restrict the damages you can recover. Their enforceability depends on various factors, including how clearly they were communicated.
Which Deadlines Apply to Your Claim?
Maritime passenger claims face multiple overlapping deadlines, and the shortest one controls your case. Missing any applicable deadline by even one day can permanently bar your right to compensation.
Cruise Ticket Deadlines
Your ticket contract contains the most restrictive deadlines. Most cruise tickets require written notice of injury within 180 days (six months) and filing suit within one year from the incident date. Courts strictly enforce these deadlines.
General Maritime Tort Deadline
Without a ticket contract, federal maritime law provides a three-year statute of limitations for personal injury claims. However, because virtually all passenger travel involves tickets, this more extended deadline rarely applies to cruise passenger cases.
DOHSA Deadline
The Death on the High Seas Act applies to fatalities occurring more than three nautical miles from U.S. shores. Under DOHSA, wrongful death claims are subject to a three-year statute of limitations, irrespective of ticket contract terms.
What Damages Can You Recover?
Maritime law allows recovery of compensatory damages designed to make you whole after an injury. These damages cover both economic losses and non-economic losses, such as pain and suffering.
Economic damages include:
- Past medical expenses: All treatment costs since your injury.
- Future medical costs: Projected expenses for ongoing care.
- Lost wages: Income lost while unable to work.
- Loss of earning capacity: Reduced ability to earn future income.
Non-economic damages cover:
- Pain and suffering: Physical discomfort and emotional distress.
- Loss of enjoyment: Inability to participate in activities you once enjoyed.
- Disfigurement: Compensation for scarring or permanent physical changes.
Maritime cases also typically include prejudgment interest, which accrues from the injury date until judgment. This can significantly increase your total recovery, especially in cases that take years to resolve.
Punitive damages are rarely available in maritime passenger cases unless the defendant’s conduct was particularly egregious or willful.
Do Passenger Claims from Shore Excursions Qualify?
Shore excursion injuries can still qualify for maritime law protection if they occurred “in connection with” your cruise. The key is whether the incident has a sufficient nexus to marine activity.
Injuries on tender boats transporting passengers to shore clearly fall under maritime law. Similarly, accidents during excursions sold or heavily promoted by the cruise line may give rise to liability under naval principles.
The fact that an injury occurred in foreign waters or on foreign soil doesn’t prevent you from suing the cruise line in U.S. courts. Your ticket contract and the cruise line’s conduct determine jurisdiction, not the accident location.
What to Do After an Injury on a Cruise or Ferry?
Your actions immediately after a maritime injury are critical for both your health and your legal rights, including following the essential things to do if you are injured on a cruise ship.
Report the Incident
Report your injury to ship security or guest services immediately, even if it seems minor. Request a copy of the incident report, or at minimum, get the report number for your records. Don’t downplay your injuries, as adrenaline can mask their severity.
Get Medical Care and Records
Visit the ship’s medical center for evaluation, regardless of how minor the injury appears. Before disembarking, request complete copies of all your onboard medical records. Continue treatment with your own physician once you return home.
Preserve Evidence and Witnesses
Use your phone to photograph the accident location, the hazardous condition, and your visible injuries. Get contact information from anyone who witnessed the incident, including both passengers and crew members. Document weather conditions and take screenshots of any relevant apps showing conditions.
Avoid Signing Cruise Line Forms
Don’t sign any statements, medical releases, or other documents presented by cruise line personnel without legal advice. These forms often contain language that waives your rights or limits the cruise line’s liability.
Call a Maritime Lawyer Early
Contact an experienced maritime lawyer as soon as possible after your injury. Lawyers can send preservation letters demanding the cruise line save critical evidence like security footage and voyage data recorder information before it’s routinely erased.
How Does Wrongful Death at Sea Work for Families?
When negligence causes a passenger’s death at sea, surviving family members may file wrongful death claims under maritime law. The applicable law depends on where the death occurred.
Deaths occurring beyond three nautical miles from U.S. shores fall under the Death on the High Seas Act (DOHSA). Deaths occurring within three nautical miles are governed by general maritime wrongful death law, which may provide broader damages.
Surviving spouses, children, dependent parents, and other financially dependent relatives are typically eligible to file these claims.
Recoverable damages often include the loss of financial support, the value of household services the deceased would have provided, and funeral and burial expenses. In some specific cases, pre-death pain and suffering may also be recovered.
The location of the death is crucial because DOHSA historically limits damages primarily to financial losses. At the same time, general maritime law may allow recovery for non-economic losses, such as loss of companionship.
Get a Free Consultation Today
We help injured passengers and maritime workers all over California and beyond at the Law Offices of Charles D. Naylor. We know the complicated ways that cruise lines try to avoid responsibility and the traps they set in contracts for passengers who don’t know what they’re doing.
We move quickly to protect critical evidence before it is lost forever. We know how to deal with forum selection clauses, fight unfair arbitration clauses, and make ship operators pay for their mistakes.
Our firm has a history of getting our clients back millions of dollars. We are well-known across the country for our expertise in maritime and admiralty law, and we also understand how things work on the West Coast. We only charge you if we win your case and get you money. This is called “contingency representation.”
Contact us today for a free, confidential consultation to understand your legal options and protect your rights.
Frequently Asked Questions
Do Cruise Lines Owe Passengers a Higher Standard Than Land Businesses?
Maritime law requires “reasonable care under the circumstances,” which isn’t automatically higher than that required of land-based businesses but adapts to the unique risks of sea travel and cannot be contractually reduced.
Can a Cruise Line Waive Liability for Negligence in the Ticket?
No, federal law at 46 U.S.C. § 30509 explicitly voids any ticket provision attempting to limit liability for personal injury or death caused by the cruise line’s negligence.
How Long Do I Have to Sue a Cruise Line?
Most cruise tickets require written notice within six months and filing suit within one year of injury, deadlines that are much shorter than typical personal injury claims and strictly enforced by courts.
Do I Have to File in Another State if I Sailed from Long Beach?
Often yes, as courts generally enforce forum-selection clauses requiring lawsuits in specific states like Florida or Washington, though some exceptions may apply depending on how the clause was communicated.
Can I Sue for Onboard Medical Negligence?
Yes, cruise lines can be held liable for medical malpractice by ship doctors and nurses through vicarious liability or apparent agency theories, making cruise lines accountable for medical malpractice even when medical staff are technically independent contractors.









